Terms of Use

1. Introduction

Welcome to ZELYA.

These Terms of Use govern your access to and use of our website and online store.

By visiting our website or placing an order, you agree to these terms, subject to applicable law. If you do not agree with these terms, please discontinue using the website.

2. About ZELYA

ZELYA is an online modest fashion store offering products such as abayas, hijabs, matching sets, and other modest clothing for women.

Our store currently serves customers in Morocco.

3. Product Information

We make reasonable efforts to display our products accurately, including their descriptions, colors, sizes, and prices.

However, actual colors may vary slightly depending on screen settings, lighting, or device displays.

Product availability may change without notice. We will communicate with customers when an issue affects an order.

4. Prices and Payment

All applicable prices and order details will be displayed during the purchasing process.

ZELYA currently offers Cash on Delivery (COD). Payment is collected upon delivery according to the terms communicated when the order is placed.

Any applicable charges or conditions will be communicated before the order is completed.

5. Orders and Processing

Orders are processed within 24 hours.

Submitting an order constitutes a purchase request. Orders may require confirmation or verification before dispatch.

If an order cannot be fulfilled, we will contact the customer and explain the available next steps.

Customers are responsible for providing accurate contact and delivery information.

6. Shipping and Delivery

ZELYA offers free standard delivery throughout Morocco.

Delivery may take as little as 48 hours, depending on the destination and shipping arrangements. Actual delivery times may vary.

For further details, please refer to our Shipping & Delivery page.

7. Exchanges, Returns, and Refunds

Customers may request exchanges, returns, and refunds in accordance with our Exchange & Return Policy and applicable legal requirements.

Exchange requests for size-related issues or errors in the delivered color should be submitted within 24 hours of receiving the order.

Please consult our Exchange & Return Policy for the applicable conditions and procedures.

Nothing in these terms is intended to exclude or limit any consumer rights that cannot lawfully be excluded or limited.

8. Acceptable Use

You agree not to:

- Use our website for unlawful purposes.
- Attempt to interfere with the security or operation of the website.
- Submit false or misleading order information.
- Use our website in a way that infringes the rights of others.

We reserve the right to take reasonable action against misuse of our website, subject to applicable law.

9. Intellectual Property

Unless otherwise stated, the content of our website, including our branding, text, graphics, and original visual materials, is owned by or licensed to ZELYA.

You may not reproduce, distribute, or commercially use protected content without appropriate authorization, except where permitted by law.

10. Third-Party Services

Our website may rely on third-party services, including Shopify and shipping providers.

We are not responsible for independently operated third-party websites or services beyond our responsibilities under applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, ZELYA shall not be liable for losses arising from circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

12. Changes to These Terms

We may update these Terms of Use when necessary to reflect changes in our website, business practices, or legal obligations.

The latest version will be published on this page with its updated date.

13. Applicable Law

These terms are subject to the applicable laws and regulations governing transactions with ZELYA.

Applicable jurisdiction and dispute-resolution details: [Confirm the appropriate legal wording before publication.]

Nothing in this section limits any mandatory consumer protections that apply to your purchase.

14. Contact Information

For questions about these Terms of Use, please contact:

Brand: ZELYA
Email: ZELYA@gmail.com
Website: www.ZELYA.com

Thank you for choosing ZELYA.